A Patient Experience Company

One first impression.

Onsight Healthcare specializes exclusively in healthcare — operating valet, employee shuttle, and parking management programs at hospitals and academic medical centers across the United States.

The Premise

A patient's experience does not begin at the front desk. It begins at the curb — and we have built a national platform around that single insight.

Services

Three integrated service lines.

Each service is operated as part of a single patient-arrival platform — designed, staffed, and managed under one operational standard.

01 / VALET

Patient-First Valet

Hospitality-trained valet teams operating at hospital entrances nationwide. Digital check-in, text-to-retrieve, and zero cash handling — designed to make the first and last moments of every visit work the way care does.

Hospitality-trained workforce Digital check-in & text-to-retrieve Real-time satisfaction reporting
02 / SHUTTLE

Employee Shuttle

Reliable, scheduled transportation for clinical and operational staff between remote lots, garages, and entrances. GPS-tracked, professionally driven, and operated 24/7 to match the rhythm of healthcare.

24/7 fleet operations GPS tracking & route optimization Dedicated drivers & on-site management
03 / PARKING

Parking Management

Full operational responsibility for hospital garages and surface lots — staffing, technology, enforcement, and revenue. License plate recognition is the engine; comprehensive garage management is the deliverable.

Garage & surface lot operations License plate recognition (LPR) Revenue control & reporting
Platform

Technology built into every site.

A purpose-built operational stack deployed across our portfolio — providing visibility, accountability, and patient-experience data at every entrance we operate.

Digital Check-In

Cashless, ticketless arrival. Eliminates revenue leakage and shortens curb time at every entrance.

Text-to-Retrieve

Patients request their vehicle by text on the way out. The car arrives when they do.

License Plate Recognition

Cellular-based LPR with no IT integration or HIPAA exposure. Real-time visibility across every lot.

Real-Time Reporting

Patient satisfaction, vehicle volumes, validation revenue, and staffing — visible to clients in real time.

Serving leading health systems across the country.

A national operating footprint, built one health system at a time.

Atlantic Health System
New Jersey
Hackensack Meridian Health
New Jersey
Memorial Hermann
Texas
Ochsner Health
Louisiana
Approach

Healthcare-only. By design.

We are not a parking company that serves healthcare. We are a healthcare company that operates parking. That distinction shapes everything — how we hire, how we train, and how we measure ourselves.

C
Client Focus

The patient experience is the product. Every operational decision is measured against it.

A
Accountability

One operator, one standard, one set of metrics — visible at every site, every day.

R
Respect

For our clients, our patients, and the people we hire to deliver the work.

E
Excellence

The bar is hospitality, not enforcement. Set in 2014, raised every year since.

Careers

Hiring across the country.

We're hiring valet attendants, shuttle drivers, site managers, and operations leaders at every medical campus we serve.

View open positions
Contact

Connect with our team.

For new partnerships, expanded service inquiries, or general information — we'd be glad to hear from you.

Contact us